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Personality Development
The Professional Edge II : Mastering Professional Communication
The Professional Edge II : Mastering Professional Communication
Curriculum
6 Sections
25 Lessons
26 Weeks
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Chapter 1: Introduction to Mastering Professional Communication
In this chapter you will look at the course overview. The impact of communication on professional success and why you cannot, NOT communicate.
5
1.1
Lesson 1: Welcome and Course Overview
1.2
Lesson 2: The Professional You
1.3
Lesson 3: Know Your Coach
1.4
Your Actions Speak
1.5
The Art of Asking Questions Effectively
Chapter 2: Course Expectations
In this chapter you will look at what to expect in this course and chalk out your own expectations based on your needs.
3
2.1
Lesson 1: The Professional Edge I – Appearance and Behaviour
2.2
Lesson 2: Setting Course Expectations
2.3
Lesson 3: Activity – Setting Expectations
Chapter 3: Foundations of Effective Communication
In this chapter you will look at the foundations of effective communication and also practice related activities.
12
3.1
Lesson 1: You cannot, not communicate.
3.2
Chapter 2: Take a Look
3.3
Lesson 3: Postures and Gestures
3.4
Lesson 4: How to Shake Hands Professionally
3.5
Lesson 5: What is Communication
3.6
Lesson 6: Listening in Communication
3.7
Lesson 7: Practice Activity – Do It Yourself
3.8
Lesson 8: Speaking in Communication
3.9
Lesson 9: Vocal Communication
3.10
Lesson 10: Check Your Understanding
2 Questions
3.11
Lesson 11: Conversation Starters
3.12
Lesson 12: Practice Activity – Do It Yourself
Chapter 4: Digital Footprints Mastery
In this chapter we shall look at the impact of communication that happens on social media and how to master the skill.
2
4.1
Lesson 1: Professionalism on Social Media
4.2
Lesson 2: Lets Check Our Understanding
2 Questions
Chapter 5: Cultivating a Positive Workplace Attitude
Our attitude and persona speaks. Lets check the different ways in which we can cultivate a positive workplace attitude.
3
5.1
Lesson 1: The Role of a Positive Attitude
5.2
Lesson 2: Image Inside-Out
5.3
Lesson 3: Check Your Understanding
2 Questions
Chapter 6: Way Forward
At the end of the course, lets look at what next!. What is the way forward in developing ‘The Professional Edge.’
3
6.1
Lesson 1: Bonus Lesson – Speaking Opportunities
6.2
Lesson 2: Bonus Lesson – Become a Confident Speaker
6.3
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